Consumer Protection
CONSUMER BILL OF RIGHTS
1.) The Right to Safety: protection against products that are hazardous to life or health.
2.) The Right to Be Informed: protection against fraudulent, deceitful, or grossly misleading practices and assurance of receiving facts necessary to make informed choices.
3.) The Right to Choose: access to a variety of quality products & services offered at competitive prices.
4.) The Right to Be Heard: assurance of representation of consumer interests in formulation government policy & of fair and prompt treatment in enforcement of laws.
5.) The Right to Redress: assurance that buyers have ways to register their dissatisfaction and receive compensation for valid complaints.
6.) The Right to Consumer Education: assurance that consumers have the necessary assistance to plan and use their resources to maximum potential.
AIRLINE PASSENGER RIGHTS
1.) Confirmed Reservations. When you have a confirmed reservation, you will be provided a seat on that flight. You cannot be denied boarding because you have no reservation "in the computer."
2.) Refunds. If you cancel a ticket for a "nonrefundable fare," you can apply the fare toward a future flight, minus a cancellation fee. If you cancel a purchase (if you used a credit card, the credit card will be credited).
3.) Delays and Cancellations. Compensation is required if you are "bumped" from a flight that is oversold. The only exception to this requirement is if the airline can claim extraordinary circumstances, such as weather or security issues.
CONSUMER TECHNOLOGY BILL OF RIGHTS
1.) Time-Shifting. Consumers have the right to time-shift. Consumers are time-shifting when they record video or audio for later viewing or listening.
2.) Space-Shifting. Consumers have the right to use content in different places. Space-shifting allows you to copy the contents of CDs and other media to portable devices, as long as the use is personal, not commercial.
3.) Backup Copies. Consumers have the right to make backup copies of purchased CDs and other electronic media to protect against the event the original copy is destroyed.
4.) Platform of Choice. Consumer have the right to listen to music on whatever device they choose. You can listen to music on your Rio MP3 player, watch TV on your iMac, and view DVDs on your Linux computer.
5.) Translation. Consumers have the right to translate legally acquired content into a format that makes it more usable to them.
PATIENT'S BILL OF RIGHTS
1.) Information Disclosure. Patients have the right to receive accurate, easily understood information to make informed health care decisions.
2.) Choice of Providers. Patients have the right to choose their own doctors and other health care providers.
3.) Access to Emergency Services. Patients have the right to access health care services how and where the need arises. A health plan must pay for costs that a prudent layperson would reasonably expect the plan to cover.
4.) Treatment Decisions. Patients have the right to fully participate in all decisions related to their health care.
5.) Respect and Nondiscrimination. Consumers have the right to considerate, respectful care from all members of the health care system at all times.
6.) Confidentiality. Consumers have the right to have the confidentiality of their individually identifiable health care information protected. Consumers have the right to review and copy their own records and to amend those records.
CONSUMER PROTECTION LAWS
Since the 1930's, Congress has passed many laws to protect consumers from unsafe products and unfair or deceptive business practices. These laws help ensure that consumers get quality goods and services for their hand-earned dollars.
FLAMMABLE FABRICS ACT
The Flammable Fabrics Act of 1953 enabled the Consumer Product Safety Commision to see flammability standards for clothing, children's sleepwear, carpets, rugs, and mattresses. Flammability is the capacity for catching on fire. The law prohibits the selling of wearing apparel made of easily ignited material .
Generic drugs- are medications with the same compostion as the equivalent brand-name drugs, but they are generally less expensive
Care Labels- give instructions for cleaning, wash and dry temperatures, and other care needed to preserve the product.
TOY SAFETY ACT
The Toy Safety Act of 1984 permits quick recall of toys and other article intended for use by children that might present a substanial rick of injury. Further revisions to the act are expected as a result of defective toys shipped to the United States from China in 2007.
1.) The Right to Safety: protection against products that are hazardous to life or health.
2.) The Right to Be Informed: protection against fraudulent, deceitful, or grossly misleading practices and assurance of receiving facts necessary to make informed choices.
3.) The Right to Choose: access to a variety of quality products & services offered at competitive prices.
4.) The Right to Be Heard: assurance of representation of consumer interests in formulation government policy & of fair and prompt treatment in enforcement of laws.
5.) The Right to Redress: assurance that buyers have ways to register their dissatisfaction and receive compensation for valid complaints.
6.) The Right to Consumer Education: assurance that consumers have the necessary assistance to plan and use their resources to maximum potential.
AIRLINE PASSENGER RIGHTS
1.) Confirmed Reservations. When you have a confirmed reservation, you will be provided a seat on that flight. You cannot be denied boarding because you have no reservation "in the computer."
2.) Refunds. If you cancel a ticket for a "nonrefundable fare," you can apply the fare toward a future flight, minus a cancellation fee. If you cancel a purchase (if you used a credit card, the credit card will be credited).
3.) Delays and Cancellations. Compensation is required if you are "bumped" from a flight that is oversold. The only exception to this requirement is if the airline can claim extraordinary circumstances, such as weather or security issues.
CONSUMER TECHNOLOGY BILL OF RIGHTS
1.) Time-Shifting. Consumers have the right to time-shift. Consumers are time-shifting when they record video or audio for later viewing or listening.
2.) Space-Shifting. Consumers have the right to use content in different places. Space-shifting allows you to copy the contents of CDs and other media to portable devices, as long as the use is personal, not commercial.
3.) Backup Copies. Consumers have the right to make backup copies of purchased CDs and other electronic media to protect against the event the original copy is destroyed.
4.) Platform of Choice. Consumer have the right to listen to music on whatever device they choose. You can listen to music on your Rio MP3 player, watch TV on your iMac, and view DVDs on your Linux computer.
5.) Translation. Consumers have the right to translate legally acquired content into a format that makes it more usable to them.
PATIENT'S BILL OF RIGHTS
1.) Information Disclosure. Patients have the right to receive accurate, easily understood information to make informed health care decisions.
2.) Choice of Providers. Patients have the right to choose their own doctors and other health care providers.
3.) Access to Emergency Services. Patients have the right to access health care services how and where the need arises. A health plan must pay for costs that a prudent layperson would reasonably expect the plan to cover.
4.) Treatment Decisions. Patients have the right to fully participate in all decisions related to their health care.
5.) Respect and Nondiscrimination. Consumers have the right to considerate, respectful care from all members of the health care system at all times.
6.) Confidentiality. Consumers have the right to have the confidentiality of their individually identifiable health care information protected. Consumers have the right to review and copy their own records and to amend those records.
CONSUMER PROTECTION LAWS
Since the 1930's, Congress has passed many laws to protect consumers from unsafe products and unfair or deceptive business practices. These laws help ensure that consumers get quality goods and services for their hand-earned dollars.
FLAMMABLE FABRICS ACT
The Flammable Fabrics Act of 1953 enabled the Consumer Product Safety Commision to see flammability standards for clothing, children's sleepwear, carpets, rugs, and mattresses. Flammability is the capacity for catching on fire. The law prohibits the selling of wearing apparel made of easily ignited material .
Generic drugs- are medications with the same compostion as the equivalent brand-name drugs, but they are generally less expensive
Care Labels- give instructions for cleaning, wash and dry temperatures, and other care needed to preserve the product.
TOY SAFETY ACT
The Toy Safety Act of 1984 permits quick recall of toys and other article intended for use by children that might present a substanial rick of injury. Further revisions to the act are expected as a result of defective toys shipped to the United States from China in 2007.